Background Payroll

Payroll Troubleshooting

• Why Am I Being Asked to Resubmit My Documents?
• I Didn’t Get the Direct Deposit Form – What Should I Do?

Account Access & Support

• I did not receive my password reset code email
• Who to Contact for Payroll Support
• Resetting Your Password or Accessing a Locked Account
• How to Log In and View Your Payroll Info

Payment Issues

• Mailed Checks: When Did My Check Get Mailed Out? Can I Get a Copy?
• My Name or Amount is Wrong on the Voucher — What Now?
• What to Do if Your Payment is Missing or Delayed?

Forms & Documentation

• How to Update Your Bank Info or Tax Forms
• Common Mistakes to Avoid When Submitting Your Paperwork
• Required Employment Forms: I-9, W-4, and State Withholding
• How to Fill Out Your Direct Deposit Form

Payroll Basics

• When Will I Get Paid? Payroll Timelines Explained
• How Does Payroll Work for Background Actors?