1. Help Center
  2. Assistant Directors

The Platform Won't Load...

Do you only see the Everyset logo? Or, are you getting a random error message?

Every once in awhile, due to system updates, the Everyset platform needs a hard refresh. Most of the time, this looks like a repetitive error message or nothing but the Everyset logo.

A normal website refresh will not work, nor will a shutdown/restart, you need to do a hard refresh.

MAC:
Hold down Command, Shift, and the 'R' key.


PC:
Hold down Ctrl and click the Reload button.
Or Hold down Ctrl and press F5.

If this does not solve the problem, contact production@everyset.com and include a screenshot