If your production is issuing costumes or props to background artists, you can use the voucher block feature to ensure that the pieces are returned, before the vouchers are sent!
First, navigate to the Costumes tab using your lefthand side menu:
Anyone from the AD team or the costumes team can be given access to this tab - just reach out to your dedicated Account Manager to set up a wardrobe user.
Costumes or props can be both issued and returned from the Costumes tab. To issue pieces one-by-one, select the icon on the right-hand side:
To bulk issue costumes or props, simply select multiple BG and select the red "Issue" button at the top of the page:
You can also add notes to each BG to track exactly what costume or prop was issued to them!
After the pieces are issued to the BG, a block will be put on their voucher on the AD team tab. The AD team will be able to track which BG need to return costumes or props, before sending out the vouchers at the end of the day:
In case of an emergency, ADs will be able to send a voucher even though there is still a wardrobe block in place. This action does NOT remove the block, so costumes and props can still track unreturned items!
Costumes and props can be returned on both the Costumes tab and the AD team tab once the BG return their items, and the block will be removed from their voucher. To return pieces on the Costumes tab, use the green "Return" button at the top of the page, or click the same icon under Actions:
ADs will also have the ability to remove a block by clicking the red T-shirt under Actions on the AD team tab:
If you have additional questions, please reach out to your dedicated Account Manager via email, or call 844-771-0739.